In a time of increasing customer expectations, what sets you apart?

Join Information Week, Pegasystems, industry peers and thought leaders for an interactive roundtable discussion.

In today’s business climate there is more pressure than ever to differentiate your business from the competition. By delivering an optimized customer experience, you can cut costs, increase staff productivity and offer the best solution to every customer interaction.

Discussions and Presentations will focus on:

Leveraging actionable customer insight to differentiate the customer experience
Transforming service delivery through technology that adapts to your business
Automating business processes across the complete service chain
Reducing errors and drive productivity through advanced case management

Wednesday, November 3, 2010
InterContinental Chicago
505 North Michigan Avenue
Chicago, IL 60611
(312) 944-4100

Complimentary Executive Forum
8:00AM – 11:00AM

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Additional Roundtable Events
October 14, 2010 – New York, NY
October 20, 2010 – San Francisco, CA
October 26, 2010 – Washington D.C.
November 4, 2010 – Toronto, Canada

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